Cancellations & Refund Policy

At Ornaora, we prioritize your satisfaction. If you are not entirely pleased with your purchase, our Returns & Cancellations Policy ensures a smooth and hassle-free process.

Ornaora Returns & Refunds

Changed your mind after receiving your order? No worries! We value your decision and respect the fact that sometimes you may decide not to use a purchased item. At Ornaora, we aim to ensure your money is well-spent on something you’ll truly love.

We offer a simple and easy return policy to make your experience seamless. Refunds are issued in the form of a coupon code equivalent to the product's value for future purchases.

3 Steps for Returns

• Inform: Share the name and image of the product via email at support@ornaora.com within 48 hours of receiving your order. Our team will approve your request.
• Return: Once approved, ship the product back to us. The customer is responsible for the return shipping costs.
• Refund: After receiving the returned product in its original condition, we will issue a refund coupon code, valid for one year.

Contact Us

For any queries or assistance, feel free to reach out:

Ornaora
 Pires House, 1st Floor, Sahar Village,
Tank Pakhadi, Vile Parle (East), Mumbai - 400099
Phone/WhatsApp: +91-98929 53765
Email: support@ornaora.com